IMPORTANT: Please read carefully.
Alaska Saltworks is not responsible if a package is not deliverable due to missing, incomplete, or incorrect destination information. Please take great care to enter the correct shipping details when at check out.
If you realize you have made an error, e-mail us as soon as possible explaining the error and provide the correct information. We will assist you in any way we can - however please understand that if the package has already been shipped that we are often unable to alter the destination address at this stage. We will however attempt to do anything within our power to assist in every situation - we are here to help you.
Send the email to: firstname.lastname@example.org (to avoid spam) or use the contact form from the Main Menu. Use the subject: URGENT SHIPPING ADDRESS ERROR
Alaska Saltworks is not responsible for destination country tax and/or any duty charge that may incur. Customers are accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Alaska Saltworks is not, nor will be responsible for any Duties, Taxes, or Customs fees under any circumstances. Should the purchaser have any doubt as to whether these charges may be applicable they should seek further information from the relevant authority in their country. Alaska Saltworks cannot advise on these fees - however it is generally highly unlikely that they will apply unless you are purchasing for commercial resale.